◆ FAQ
Everything you wanted to ask about AI agents.
If your question isn't here, WhatsApp us at +254 797 618 681 — we reply within 4 working hours.
What is an AI agent?
+An AI agent is a software worker built on a large language model (we use Claude Sonnet 4.6) that performs a specific business task — like answering WhatsApp leads, writing listings, or recovering abandoned carts — without you having to do it manually.
How is this different from ChatGPT?
+ChatGPT is a tool you use. Our agents are workers that run continuously in the background — they connect to your WhatsApp, your CRM, your store, and your calendar, and they do real work autonomously.
Do I need technical skills?
+No. We set up everything for you in 24–48 hours. You only need a phone and a WhatsApp Business number.
Which industries do you serve?
+We currently focus on real estate and e-commerce. Expansion to logistics, hospitality, and professional services is on our roadmap.
How fast does an agent respond?
+Under 60 seconds, 24/7, including weekends and public holidays.
Do you support WhatsApp Business?
+Yes — full WhatsApp Business API integration is included with every agent.
Can I pay with M-Pesa?
+Yes. Full M-Pesa Daraja integration. Pay via STK push from any Safaricom number.
Do you accept card payments?
+Yes — Visa, Mastercard, Amex via Stripe.
Is there a free trial?
+Most agents include a 14-day free trial. The free AI audit is always free.
Can I cancel any time?
+Yes. Cancel mid-month and you keep access until the end of your billing cycle. No long-term contracts.
How much does it cost?
+Agents start at $79/month. Prompt packs from $9 one-time. Mini-apps from $39/month rental or $300+ one-time custom build.
What's the difference between an agent and a prompt pack?
+A prompt pack is a collection of battle-tested prompts you run yourself in ChatGPT/Claude/Gemini. An agent is a managed AI worker we deploy and run for you 24/7.
What's a mini-app?
+A focused web tool — like a listing photo enhancer or mortgage calculator — that you can rent monthly or buy as a custom build hosted on your own domain.
Can I get a custom agent built?
+Yes. We build custom agents in 7–14 days. WhatsApp us to discuss scope.
What AI model do you use?
+Anthropic's Claude Sonnet 4.6 with a 200k token context window. We selected Claude for its accuracy, safety, and ability to follow complex instructions.
Where is my data stored?
+Conversation logs are stored in our secure database. We never sell or share your data. You can request deletion at any time.
Is my data shared with Anthropic for training?
+No. We use Anthropic's API with data-retention disabled. Your conversations are not used to train any model.
Do you integrate with my CRM?
+Yes — we integrate with HubSpot, Salesforce, Pipedrive, and any CRM with an API. Custom integrations available.
Do you integrate with Shopify?
+Yes — direct Shopify webhook integration. WooCommerce and Jumia also supported.
Can I see a demo before paying?
+Yes — every agent page has a live demo banner. You can also book a Calendly call for a guided walkthrough.
Where are you based?
+Nairobi, Kenya. We serve clients across Africa, the Middle East, and globally.
Do you work with international clients?
+Yes. We have clients in Kenya, Nigeria, UAE, UK, and the US.
What languages do the agents speak?
+English, Swahili, Sheng, Arabic, French. Custom languages on request.
How do I become a developer/creator?
+We accept applications from prompt engineers and AI developers who want to publish prompt packs or agents on our marketplace. Apply at /developers.
Do you offer a revenue share?
+Yes — 70/30 split in the creator's favour for prompt packs published on our marketplace.
Do you offer enterprise pricing?
+Yes. For 5+ agents or large-volume usage, contact us for an enterprise quote.
Is there a setup fee?
+For most agents, no. Custom agents and mini-apps include a one-time setup fee disclosed upfront.
How long does setup take?
+24–48 hours for off-the-shelf agents. 7–14 days for custom builds.
What if I'm not happy?
+Contact support within 14 days for a full refund. After that, cancel any time and keep access through your billing cycle.
How do I get support?
+WhatsApp +254 797 618 681 or email thairucatherine928@gmail.com. We respond within 4 working hours.
Still have questions?
Take our free AI audit and get a personalised report — or just say hi on WhatsApp.