Privacy Policy
Last updated: September 2026
AI & data handling, in plain language
We use Anthropic's Claude API with data retention disabled. Your conversations and business data are never used to train Claude or any other AI model. This applies to every agent we run for you, and to any Enterprise setup where you bring your own model.
What we collect
Account details (name, email, WhatsApp), purchase records, and the business data you share with us so your AI agents can do their work (e.g. lead lists, product catalogs, CRM access tokens you provide).
What we do with it
- Operate your AI agents.
- Process payments (via Paystack and Safaricom Daraja).
- Send you receipts, billing notices and product updates by email or WhatsApp.
- Quality-check agent output before it reaches your customers.
Who has access
Catherine and a small QA team. We never sell, rent or share your data with third parties for marketing.
Sub-processors
Anthropic (AI inference - data retention disabled, no training on your data), Paystack (payments), Safaricom Daraja (M-Pesa), Meta WhatsApp Cloud API (messaging), OpenAI / Google (LLM inference, only if you opt into bring-your-own-model), Namecheap (hosting).
Your rights
You can request a copy of your data, ask us to correct it, or ask us to delete it at any time. Email thairucatherine928@gmail.com.
Retention
We retain account and order data for as long as your account is active, plus 7 years for tax records as required by Kenyan law.